Mould SenseRequest walkthrough
For UK letting agents & portfolio landlords

See persistent cold and humidity, room by room.

Review live room readings and history in one portal. Choose the configured cadence for alert emails. Investigate heating, ventilation, leaks and other damp sources sooner—with tenant health first.

We’ll follow up by telephone or email and guide you through the portal.
Example property condition recordFlat 3 · Back bedroom · room reading history17–18 Jul · °C / % RH
Illustrative temperature and humidity historyHumidity reaches the example seventy percent review level and remains there for eleven hours. Alert emails can be sent no more often than the configured seven-day cadence.
Recorded condition11h above example 70% review level
Configured cadenceEvery 7 days
Illustrative data—not a customer property or account screen.Alert emails can be sent no more often than the customer’s configured cadence.
PORTFOLIO CONTROL

Devices move as requirements change.

Mould Sense can assign and move named devices between accounts with guided support.

ANNUAL ROUTE

Clear annual costs. No VAT is added.

£300 in year one plus delivery, including the kit, one displayed room meter and monitoring. £120 annual monitoring renewal; delivery currently averages £5.50.

The wider cost of delayed investigation

The cost is not only the repair.

Persistent conditions can lead to repeated visits, mould treatment and building work. If serious hazards remain unresolved, compensation and enforcement may sit on top of those costs.

Mould removal for one room
£200–£400
Indicative UK ballpark range
Whole-property mould removal
£700–£3,000
Indicative UK ballpark range
Physical damp-proof course retrofit
£2,500–£7,500
Only where investigation shows one is required

Sources and qualifications

These are ballpark UK market estimates, not quotations. Treatment depends on the cause, property, affected area and location. Mould-removal figures may exclude investigation and repairs to the underlying defect. Damp-proofing figures may exclude surveys, plaster removal, making good, drying and decoration.

Legal exposure can sit on top.

England · outcomes depend on the facts and enforcement route

Up to £40,000
Maximum civil penalty for applicable housing offences committed from 1 May 2026. Government guidance gives £25,000 as the starting point for failure to comply with an improvement notice.
Up to two years' rent
Potential Rent Repayment Order where a qualifying offence is established, including failure to comply with an improvement notice.
No specified compensation ceiling
Courts can require remedial work and award tenant compensation where a home is found unfit. Legal costs may also be awarded.

Sources and qualifications

This is marketing information, not legal advice. Exposure depends on the applicable offence, evidence and enforcement route.

Earlier evidence supports earlier investigation.

Mould Sense provides frequent readings, room history and scheduled alerts. This can help your team identify persistent cold or humidity, prioritise an inspection and maintain a clearer record of when conditions required attention.

Mould Sense does not detect mould, diagnose the building, guarantee avoided costs or prove legal compliance. Physical inspection, prompt communication and action on the underlying cause remain essential.

From signal to action

A reading is evidence—not a verdict about a tenant.

Use the record to decide what to investigate next: heating, ventilation, leaks, insulation and other damp sources. Readings support a conversation and inspection; they do not assign fault. Keep tenant health and timely resolution first.

  1. 01Monitor

    Frequent room readings arrive in the portal.

  2. 02Review

    History shows whether cold or humid conditions persist.

  3. 03Alert

    Email alerts can be sent at the configured cadence.

  4. 04Investigate

    Check the home, possible causes and tenant needs.

What your team can see

Room evidence in a clear operational record.

Current room readings
Temperature, relative humidity, latest sample time and battery level.
Room reading history
Review how conditions change and whether they persist.
Configured alert cadence
Choose 24 hours, 3 days, 7 days or 30 days. Email delivery follows that cadence; it is not an instant alert channel.
Communication context
Latest sample and no-communication alerts help identify when a device needs attention.
Guided setup

Assign and move named devices without replacing the kit.

  1. 01

    Access

    We guide your team into the portal.

  2. 02

    Name

    Devices receive clear room or account labels.

  3. 03

    Assign

    Mould Sense helps assign devices to the right account.

  4. 04

    Move

    We help reassign a named device as requirements change.

Guided setup, with a person

Email and telephone support is included.

We guide your team through portal access, device setup and ongoing account management, then help as assignments change.

Recommended annual route

£300 in year one per base property · plus delivery

£180 kit + £120 monitoring for 12 months. One displayed room meter included.

£120 annual monitoring renewalFor the included unit · Average delivery £5.50 · No VAT is addedSee complete pricing
Window reveal and ventilation detail in an illustrative UK rented room
Illustrative site observationWindow reveal and ventilation detail

Physical inspection remains essential. Room readings support investigation; they do not diagnose a building or assign fault.

Talk through your portfolio

Request a guided portal walkthrough.

Tell us roughly how many homes or rooms you manage. We’ll follow up by telephone or email with the appropriate setup and confirmed commercial terms.